SUPPORT & CARE
We’re here to help.
Answers to common questions about comfort, care, and finding your perfect fit.
What size should I order?
DeVito boots are built for a secure, hardworking fit. If you are between sizes or have questions about a specific style, contact us before ordering and we’ll help you choose the right size.
How do I care for my boots?
Keep leather clean and conditioned regularly, let your boots dry naturally after wet days, and use a quality leather conditioner to maintain their finish and flexibility.
Do you ship internationally?
We ship throughout Canada and the United States. For shipping outside these regions, contact our team for the best available options.
When will my order arrive?
Delivery timing depends on your location and the selected shipping method. Once your order is on its way, you’ll receive confirmation and tracking details by email.
What is your return policy?
We want you to feel confident in your purchase. If you need to begin a return or exchange, contact our team with your order details and we’ll guide you through the next steps.
Do you offer boot repair?
Yes. DeVito’s heritage is built on repair work. Reach out with a few details about your boots and our team can help determine the right next step.
Can I change or cancel my order?
Contact us as soon as possible with your order number. We’ll do our best to help before your order begins processing.
Still have a question?
Our team is ready to help you find the right boot and keep it working for years to come.